Simply saying thank you doesn't seem enough in certain situations. I was considering this while working as a    1    just a few weeks ago. And it came to me then how much easier it would be if we had a range of words that express different    2    of gratitude(¸Ðл).

My thoughts were soon    3   . We had a woman patient who was    4    from a knee replacement operation. One afternoon, while    5    to get into bed she collapsed(µ¹ÏÂ) from what was    6    discovered to be a heart attack. The collapse was disastrous,    7   the emergency medical team and good teamwork. But she recovered, though    8   , and was ready for discharge(³öÔº)after four weeks.

 She was    9    for everything that the medical and nursing team had done for her. On her day of discharge, we shared in her    10    at her recovery. As she was    11    she was eager to say    12    to each of us in the nursing team. When she    13    one nurse, she tried to press a five-pound note into her hand. My colleague    14    to accept it, saying that we were all just    15    our job. The patient looked puzzled, and then    16   :“Oh this isn't for the   17    I had. I take that as a    18   . No, this is for setting my hair yesterday.”

    And there you have it. To many people,   19   lives is part of the job but styling hair is an    20    and should be rewarded.

1£®A£®cleaner       B£®chemist          C£®nurse            D£®doctor

2£®A£®grades        B£®meanings         C£®needs            D£®expectations

3£®A£®brushed aside B£®put to the test  C£®brought under discussion D£®taken into account

4£®A£®departing     B£®escaping         C£®retiring         D£®recovering

5£®A£®attempting    B£®choosing         C£®pausing          D£®promising

6£®A£®eventually    B£®fortunately      C£®casually         D£®secretly

7£®A£®assessing     B£®requiring        C£®forming          D£®proving

8£®A£®slightly      B£®accidentally     C£®slowly           D£®happily

9£®A£®grateful      B£®thoughtful       C£®sorrowful        D£®fearful

10£®A£®surprise     B£®delight          C£®curiosity        D£®disappointment

11£®A£®operating    B£®thinking         C£®hesitating       D£®leaving

12£®A£®sorry        B£®hello            C£®goodbye          D£®yes

13£®A£®reached      B£®consulted        C£®introduced       D£®persuaded

14£®A£®wished       B£®pretended        C£®failed           D£®refused

15£®A£®enjoying     B£®doing            C£®securing         D£®starting

16£®A£®repeated     B£®recited          C£®replied          D£®reported

17£®A£®courage      B£®patience         C£®duty             D£®care

18£®A£®goal         B£®given            C£®push             D£®greeting

19£®A£®risking      B£®changing         C£®saving           D£®building

20£®A£®honour       B£®ability          C£®opening          D£®extra